Fatbet Casino Privacy Policy
This Privacy Policy explains how we collect, use and protect personal information when you register, play or otherwise interact with Fatbet Casino. We take your privacy seriously and set out below the types of data we collect, why we process it, how we keep it secure and the choices you have about your information.
Types of data we collect
We collect information you provide directly and data that is generated through your use of our services. This helps us operate your account, process payments, detect fraud and provide customer support.
Personal data
Personal data includes name, date of birth, address, email, telephone number and identity documents submitted for verification. We also collect account credentials such as username and encrypted password, and any communications you send to our support team.
Technical data
Technical data covers device and connection information such as IP address, device identifiers, browser type, operating system, language settings and location data where you have given permission. We also log user activity like login times, game sessions and settings preferences to maintain and improve service quality.
Transactional data
Transactional data includes deposits, withdrawals, payment method details (tokenised where possible), transaction timestamps and currency. We use this information to complete payments, comply with legal obligations and for dispute resolution.
How we use your information
We use personal and technical data to create and manage your account, process payments, verify identity, prevent fraud and money laundering, comply with legal requirements and provide customer support. Transactional and activity data are used to process wagers and withdrawals, resolve disputes and improve our products and services.
Data protection practices
We protect personal data using technical and organisational measures appropriate to the sensitivity of the information, including encryption in transit, access controls and secure storage. Access to personal data is limited to staff and third-party providers that need it to perform services. We regularly review our security practices and maintain policies to monitor and respond to incidents.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, enable core site functionality and analyse how the site is used. Some cookies are essential for account security and payments; others are used for analytics and targeted messaging. You can manage cookie preferences through your browser and our cookie settings tool.
User rights
You have the right to access the personal data we hold about you and to request correction, restriction or deletion of that data where applicable. You may also object to certain processing and request a copy of personal data in a commonly used format. We will respond to valid requests within a reasonable timeframe and as required by applicable law.
Access, correction and deletion
To access, correct or delete your personal data, contact our privacy team at [email protected]. We may need to verify your identity before acting on a request. Some information may be retained where necessary for legal compliance, fraud prevention or to complete outstanding transactions.
Information sharing and third parties
We share personal data with service providers who support our operations such as payment processors, identity verification services and hosting providers. We may also disclose information when required by law or to protect our rights. Third parties are contractually required to keep data secure and use it only for agreed purposes.
Privacy policy updates
We may update this policy from time to time. Material changes will be notified to you by posting an updated policy on our site and, where appropriate, by other communication. Continued use of our services after changes indicates acceptance of the revised policy.